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    • How to Use the Internet as an Investigative and Research Tool
    • The P.E.A.C.E. Interview Framework
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  • The Workplace Institute
     
Top quality training on how to conduct investigations, delivered by world-class experts
Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
Interested in training tailored specifically to the type of investigations you do?
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Check out our new:

  • Investigating Allegations of Harassment and Sexual Harassment Course
  • The P.E.A.C.E. Interview Framework
  • Managing Substance Abuse in the Workplace

Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Upcoming Courses

Investigations Suite
Ottawa - January 13, 2020
Vancouver - April 27, 2020
Edmonton - May 11, 2020
Toronto - June 22, 2020
Calgary - October 19, 2020
How to Investigate: Fundamentals of Effective Fact-Finding
Ottawa - January 13, 2020
Vancouver - April 27, 2020
Edmonton - May 11, 2020
Toronto - June 22, 2020
Calgary - October 19, 2020
Investigative Interviewing
Ottawa - January 14, 2020
Vancouver - April 28, 2020
Edmonton - May 12, 2020
Toronto - June 23, 2020
Calgary - October 20, 2020
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
Ottawa - January 15, 2020
Vancouver - April 30, 2020
Edmonton - May 14, 2020
Toronto - June 24, 2020
Calgary - October 21, 2020
Report Writing for Investigators
Ottawa - January 17, 2020
Vancouver - May 01, 2020
Edmonton - May 15, 2020
Toronto - June 26, 2020
Calgary - October 23, 2020
How to Use the Internet as an Investigative Tool: Part 1 The World Beyond Social Media
Ottawa - February 03, 2020
Ottawa French - March 02, 2020
How to Use the Internet as an Investigative Tool: Part 2 Social Media
Ottawa - February 04, 2020
Ottawa French - March 03, 2020
The P.E.A.C.E. Interview Framework
Ottawa - January 16, 2020
Vancouver - April 29, 2020
Edmonton - May 13, 2020
Toronto - June 25, 2020
Calgary - October 22, 2020

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field – and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women’s Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

Click On The Links For Details 

  • Investigations Training Suite
  • How To Investigate: The Fundamentals Of Effective Fact-Finding
  • Investigative Interviewing
  • Investigating Allegations of Harassment and Sexual Harassment in the Workplace
  • Report Writing for Investigators
  • How to Use the Internet as an Investigative and Research Tool
  • How to Prepare for the Hearing, Adjudication or Trial
  • Financial Investigations Training
  • Customized Investigative Training
  • Conducting Investigations on Campus
  • Workplace Investigations Courses
  • Investigative Consulting
  • Specialist Courses

email icon Contact us for lots more information.

Testimonials

Really enjoyed it. Learned very useful information that I can apply to my job as an investigator/inspector

Pharmacy Inspector
Nova Scotia College of Pharmacists

I really liked the scenario and videos based on real situations.

Enforcement Officer
Environment Canada

Strongly agree that this is relevant to my work

Director of Administration
Long Term Care Facility

Very informative and useful

Investigator
Alberta Transportation Carrier Services

Great! Very useful information and lots of resources too!

Unit Manager, Medicine AHS

Very relevant to administrative investigations

Investigations / Security Operations
Health Canada

Excellent. Will recommend the course to others including my staff

Manager Financial Policy and Compliance
BC Ministry of Forests, Lands and Natural Resources

Very good course. Great information, well presented

Director, Community Care Licensing. Ministry of Health. BC

Very good presentation by a very good presenter

Eligibility Review Worker
Ministry of Social Services

Witness interviewing and planning an interview will be central in the adoption of best practices in my investigative unit.

Senior Manager
Audit, Complaince and Quality Assurance, Government of Alberta

Excellent. Real life experiences and cases referenced. Presentation skills superior.

Instructor
Northern Alberta Institute of Technology

Very well presented

Security Incident Responder: Epcor Utilities Inc

Tons of information – well presented!

Quality Risk Management Coordinator
Yellowknife Health and Social Services

Excellent and knowledgeable speaker – real life experiences are helpful

Security Officer Bank of Canada

Helpful and informative

Investigator
Workers Compensation Board of Alberta

I thoroughly enjoyed it. Liked the studies – it helps to put everything in a different perspective.

Human Resources Manager
NextEra Energy

Useful for setting up guidelines for investigations

Security Manager
UVIC

Great refresher

Senior Human Resources Advisor
Alberta Health Services

Really applicable and very interesting. Great use of scenarios – backed up the content

Healthcare Manager. Corrections. AHS

Tons of information – well presented!

Quality Risk Management Coordinator
Yellowknife Health and Social Services

View all Testimonials
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