How to Use the Internet as an Investigative and Research Tool

Excellent course!
  • Counsel   War Crimes.  Department of Justice Canada

March 26, 2019
April 16, 2019
May 07, 2019
May 09, 2019
May 28, 2019
Montreal French
June 10, 2019
June 11, 2019
Ottawa French
June 18, 2019
September 24, 2019
January 20, 2020

Price: $595 + Tax

FRENCH June 10 – Montreal

FRENCH June 18 – Ottawa

April 17, 2019
May 08, 2019
May 10, 2019
May 29, 2019
Montreal French
June 11, 2019
June 12, 2019
Ottawa French
June 19, 2019
September 25, 2019
January 21, 2020

Price: $595 + Tax

FRENCH June 11 – Montreal

FRENCH June 19 – Ottawa

The program is accredited by HRPA, CPHRAB, CPHRBC and Yukon  for 6.5 CPD recertification hours.

This course has been accredited by the LS of Ontario and LSBC for 6.50 hours of continuing professional development.

The program is accredited by the Institute of Internal Auditors (IIA) for 6 hours.

This is an amazing course. I learned so much!

  • Investigations Consultant

These are truly great courses – and a lot of fun, too.

There is a lot of information on the Internet that may  be relevant to your investigation  – whatever kind of investigation you do. The Internet has vastly increased the quantity and breadth of information available to investigators. It has made research much faster and easier. It can help identify possible witnesses. It can provide useful background information about those involved in an investigation. You might uncover video or photographic evidence relevant to your investigation. Tweets, blogs and posted comments may shed light on something under investigation.

These courses teach how to access and preserve that information – efficiently and ethically.

The courses are very much hands-on, full of practical exercises and lots of take away information sheets. We provide the computers and a very highly regarded and experienced instructor.  If the experience of participants on previous courses is anything to go by, you will be amazed by what you learn. Spaces are limited.

We have divided the Internet course into two days. One day focuses on social media. The other day covers the broader Internet, including how to find information smartly and strategically. We will teach you about Open Source Intelligence (OSINT).

You can mix and match with other investigations courses we are doing. Pick a day from How to Use the Internet as an Investigative Tool programme and combine with the Fundamentals of Investigation course and/or the Investigative Interviewing course – or take them all!

Here’s what we will cover:

Using the Internet as an Investigative and Research Tool

Part 1  – The World Beyond Social Media

This full-day course introduces you to the proper techniques to navigate and recover information from the World Wide Web.

  • Search Techniques and MethodologyContent includes how to search the web smartly and strategically. We cover the most effective and fruitful approaches and set out a proven methodology, using search strategies with web-based tools.
  • Search Engines and DirectoriesThis session teaches you how to use the most popular web searching tools to your advantage. We discuss the world beyond Google – those more obscure tools that may be the key to finding information relevant to your investigation – from reverse search engines to public databases that contain a cornucopia of information – if you know where and how to look.
  • Recovering Lost SitesThis session deals with the recovery of sites no longer operating, from the numerous major online archives and various tools that cache data. We cover how to think strategically when leveraging data, with online exercises to reinforce the lessons learned.
  • Web Names (Domains)
  • This session explains the structure of site names, how they are registered and what information on the registrations is in the public realm. Additional material focuses on how to identify other sites on the same host computer IP number, finding additional related sites to targets through thought process and online tools that allow person and entity name searches for web site registrations.
  • Invisible WebThis session covers how to access and recover data from online data bases located across the world. Included is a list of links to gateways of high-quality databases. We address privacy concerns and ethics. We also provide an overview of business, corporate and property registrations systems.
  • Using the Internet as an Investigative and Research Tool Outcomes
    • You will know how to:
    • Search the web smartly and strategically
    • Use the most popular web search tools to your advantage
    • Recover sites no longer operating

Using the Internet as an Investigative and Research Tool

Part 2 – Social Media

Twitter, Facebook, LinkedIn, YouTube– and many more. Social media contain a wealth of information that might be of use to you – if you know how and where to look for it. This full-day course will cover how to use Internet social networks to further your investigation. We will cover:

  • how to use search tools associated with social media
  • strategic search tools for finding people,
  • how to find information on social media, including specialized searches on tracking postings and photo searching.
  • identifying individuals associated with a given e-mail address.

This is an exercise-based course – with practical examples and techniques that will have you digging deeper into the Internet as the day goes on. The course will give you the skills to mine social media networks for information relevant to your investigation – effectively and ethically.

It was all relevant. Very good approach

  • Director General. Canada Revenue Agency

You will be on-line throughout the day on both days, learning the techniques by actually doing them. It’s proactive, practical and fun.

Using the Internet as an Investigative and Research Tool: Social Media Outcomes

You will know how to:

  • use search tools associated with social media
  • use strategic search tools for finding people,
  • find information on social media, including specialized searches on tracking postings and photo searching.
  • identify individuals associated with a given e-mail address.


A very enlightening day – learned lots. The course opened up my world on search options/methods.

  • Supervisor. Ottawa Paramedic Service

Andy Phillips was a member of the Royal Canadian Mounted Police (RCMP) for twenty-five years, over 20 years of which was spent investigating financial crimes. He retired from the RCMP in 1997 and spent two years working within the banking and insurance industry.

Andy’s focus since 1999 has been the Internet and its use for investigations. In September 2008 he set up his own consulting business and now works and consults for various Federal and Provincial government agencies in Canada. He has testified in court in respect of evidence from the Internet, and in 2009 was qualified as an expert on Internet Open Source Collection in General Division Court in Montreal in a national security matter.

Andy has created and delivered courses on using the Internet as an investigative tool to administrative investigative agencies, regulators and law enforcement in Canada, the United States, Europe, the Middle East, Africa, Southeast Asia, Australia and Latin America.

Paul Couture

Paul Couture was a member of the Royal Canadian Mounted Police (RCMP) for more than 29 years, of which most was spent investigating organized crime, money laundering and national security related offences in Canada and abroad. Since 2002, Paul has used the Internet as an investigative tool and has developed a broad expertise in this field. In 2009 Mr. Couture was declared an expert witness on Internet Open Source Collection in the Criminal Division Court in Montreal, Quebec in a National Security matter.

Mr. Couture was selected in 2010 as the head of the international liaison office for the RCMP, deployed for 4 years to the Canadian Embassy in Berlin and had diplomatic responsibilities for law enforcement relations and investigations involving 6 countries including Germany, Switzerland, Austria, Poland, Czech Republic and Lichtenstein.

Upon his return to Canada in 2014, Paul was named Head of Operations for the Tactical Internet Open Source (TIOS) unit at RCMP National Headquarters.  He was involved in several high priority investigations that required in depth online research. Mr. Couture also provided training on the use of the internet as an investigative tool to local and foreign law enforcement agencies in Canada and abroad including in Morocco and Bangladesh.

Paul was a member of TIOS for over 7 years before retiring in 2017 and setting up his own consulting business, providing research and training in the use of the Internet as an investigative tool, while keeping current with the fast-changing environment of Cyber World including social media and the Dark Net.

Please contact Barb Jaworski about discounts for groups and number of days

Call 416 704 3517  or email:

Previous attendees have come from:

College of Alberta Dental Assistants
Alberta Justice and Solicitor General
Canadian Food Inspection Agency
Beavers Dental
Royal Canadian Mounted Police (RCMP)
Pro-Western Mechanical
Small Business Financing Directorate
Six Nations Elected Council
Dept of National Defence
Montreal Exchange
Ombudsman for Banking Services and Investments
Military Grievances External Review Committee
Saskatchewan Society of Medical Laboratory Technologists
Sauder School of Business
Kinark Child and Family Services
FDenomme Consulting
Ministry of Transportation
Toronto Community Housing
Service Canada
Advocate for Child and Youth
Lifemax Occupational Therapy Inc
DND- Ombudsman
Office of the Correctional Investigator
Information & Privacy Commissioner/Ontario
Royal College of Dental Surgeons of Ontario
University of Saskatchewan
Ministry of Training, Colleges, and Universities
Claymore Consulting
National Defence / Government of Canada
Citizenship and Immigration Canada
Fraser Health
Government of Canada
FedEx Canada
College of Physiotherapists of Ontario
Public Service Commission of Canada
MDE Consulting Ltd.
Nextera Energy Canada
City of Edmonton
Canada Revenue Agency
Competition Bureau
British Columbia Securities Commission
Ontario College of Pharmacists
Law Society of Saskatchewan
Public Service Commission
Justice Canada
The Law Society of Saskatchewan
Ombudsman Saskatchewan
Office of the Information Commissioner
Ranch Ehrlo Society
Michels Canada
Eastern Ontario Regional Laboratory Association (EORLA)
Insurance Councils of Saskatchewan
Govt of Alberta
Ontario College of Teachers
Reed Research
Manitoba Hydro Electric Energy and Natural Gas
Quest University Canada
Office of the Languages Commissioner-Nunavut
College of Chiropractors of Ontario
Spillett Security Group Inc
Mohawk College
Ministry of Health
WCB Alberta
Advanced Nutrients
Le Protecteur du citoyen du Québec
College of Pharmacists of British Columbia
Ryerson University
Public Health Agency of Canada
Pulat Yunusov, Barrister and Solicitor
Safety Codes Council
Ottawa Paramedic Service
Saskatchewan Transportation Company
University of Alberta
College of Opticians of Alberta
Stepping Stones Support Services
Armillary Business Group Corp
Alberta Dental Association & College
Saskatchewan Telecommunications Holding Corporation
College of Registered Dental Hygienists of Alberta
B2B Bank
College of Physicians and Surgeons of Alberta
Office of the commissioner of Lobbying of Canada
College of Naturopathic Doctors
UCCO President Edmonton Institution
UCCO Vice- President Edmonton Institution
The Law Society of Upper Canada
Government of Saskatchewan
Anchor HR Services Inc.
Adult Centre Operations
Corrpro Canada, Inc.
Ontario College of Trades
Canada Bread Company, Ltd.
Government of Alberta, Labour
Law Society of Alberta
United Pipeline Systems
City of Ottawa
CPA Ontario
Alberta Institute of Agrologists
EPCOR Utilities Inc
Federated Co-operatives Limited
Saskatchewan Workers’ Compensation Board
City of Toronto
Saskatoon Public Library
Howe Sound Pulp & Paper Corp
Lawson LLP
Nelson & District Credit Union
Office of the Information and Privacy Commissioner
Jazz Aviation LP
University of British Columbia
Provincial Government
Electrical Safety Authority
Farm Credit Canada
Alberta Treasury Board and Finance
Office of the Ombudsperson