|Pacific Time (PT) Online||December 1, 2, 3, 6, 7, 2021||$2975.00 + tax|
9-1:15 Pacific Time(PT), 10-2:15 Mountain Time(MT), 11-3:15 Central Time(CT), noon – 4:15 Eastern Time (ET), 1-5:15 Atlantic Time (AT)
If you are an investigator who wants the information from your interviews to be complete and reliable, this is the course for you. Over five, 4-hour 15 minute online sessions, you will learn how to interview anyone in a manner that is efficient, ethical and evolving. The P.E.A.C.E. Framework, created in the United Kingdom in the 1990s, was the result of several miscarriages of justice due to the use of interview models that were inflexible, coercive and unscientific. This internationally-respected process, built on the scientific principles of the Cognitive Interview and Conversation Management, will ameliorate your investigative results and decrease liability concerns. For these reasons, it has become the gold standard for both police and non-police interviews (human resource, audit, and workplace). The course objectives will be reached through presentation, videos and realistic scenarios, allowing you to leave competent and confident. You must have your video feed on during the training. You will be required to be interactive via video and audio.
- Introductions & Expectations; Brief Historical Perspective; Human Memory; Requisite Objectivity; Detecting Deception; Productive Questioning
- The phases of the P.E.A.C.E. Interview framework (presentation & videos)
- Preparation & Planning; Engage & Explain; Account, clarify & challenge; Close; Evaluation
- Continuation of day two
Day Four & Five:
- Scenario training.
The realistic scenario training is based on videos created to suit the student group. While one student conducts a witness interview, the remainder would be assigned assessment roles for robust, post-interview feedback. The scenarios would be tailored to the nature of the investigations conducted by the student group. In classes of more than six, not all students would have an opportunity to be an interviewer but they would have an active feedback role.
Maximum of 6 attendees.
Course Material: Various Interview aids and checklists are used throughout the course.