Most of these courses are now available ONLINE!
Check out dates and times below.
The Investigations Training Suite covers the full range of our one-day, stand alone, world-class investigative courses.
The courses provide anyone involved in investigations – in any capacity – with the tools they need to maximize the chances that investigations are done objectively and thoroughly. Thousands of people have attended previous courses and the feedback has been superb.
Scroll down to select the combination of one day courses that fits your needs.
- How to Investigate: Fundamentals of Effective Fact Finding
- Investigative Interviewing
- PEACE Interviewing Framework
- Investigation Allegations of Harassment and Sexual Harassment in the Workplace
- Report Writing for Investigators
- Workplace Restoration
Pick one or more courses, as you please
Just interested in interviewing? Then sign up for the Investigative Interviewing course. Want to cover the Fundamentals of Investigation and also learn how to Write a Report? Register for those courses. Choose the combination you want.
Check out our brand new assessing credibility, investigating allegations of harassment and sexual harassment in the workplace and P.E.A.C.E. Interviewing courses.
Take multiple courses and save! Contact us about discounts for groups
ACCREDITATION
The Investigations Training Suite is accredited or pre-approved by HRPA, CPHR AB, CPHR BC and Yukon, CPHR NS and CPHR MB for 6.5 CPD recertification hours.
How to Investigate: Fundamentals of Effective Fact Finding
| Central Time (CT) Online | April 29, 2024 | $595.00 + tax |
| Mountain Time (MT) Online | September 09, 2024 | $595.00 + tax |
| Eastern Time (ET) Online | November 04, 2024 | $595.00 + tax |
This course sets out the building blocks of good investigative practice for any kind of investigation. It covers fundamental investigative principles, how to plan an investigation, an introduction to investigative interviewing, dealing with digitally-stored, documentary and physical evidence, assessing evidence, report writing and the challenges of workplace related investigations.
Accreditations:
Law Society of Ontario 
- 1 hr 5 minutes Professionalism
- 25 minutes Equality and Inclusion Professionalism
Investigative Interviewing
| Central Time (CT) Online | April 30, 2024 | $595.00 + tax |
| Mountain Time (MT) Online | September 10, 2024 | $595.00 + tax |
| Eastern Time (ET) Online | November 05, 2024 | $595.00 + tax |
This course is dedicated to investigative interviewing. The course expands on the principles of interviewing covered in day one, with much more in-depth material, including scenarios based on real life cases. Lots of participation and exercises – but no role-plays – guaranteed!
Accreditations:
Law Society of Ontario
- 35 minutes Professionalism
- 40 minutes Equality and Inclusion Professionalism
The P.E.A.C.E. Interview Framework
| Central Time (CT) Online | May 03, 2024 | $595.00 + tax |
| Central Time (CT) Online | November 06, 2024 | $595.00 + tax |
This course is an introduction to P.E.A.C.E. P.E.A.C.E. is an investigative interviewing framework that is ethical, efficient and effective. It has been adopted by investigators across the globe. The focus is on conducting a Cognitive Interview that underpins the UK’s P.E.A.C.E Model and the RCMP Phased Witness Model. The course is designed for anyone who wishes to obtain information from another person and wants that information to be complete and reliable.
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
| Central Time (CT) Online | May 01, 2024 | $595.00 + tax |
| Central Time (CT) Online | September 11, 2024 | $595.00 + tax |
Designed for anyone involved in workplace investigations, this course focuses exclusively on the challenges of harassment and sexual harassment investigations. It covers dealing with he said/she said cases, trauma-informed interviewing techniques, confidentiality issues and many other aspects of this challenging kind of investigation.
Report Writing for Investigators
| Central Time (CT) Online | May 02, 2024 | $595.00 + tax |
| Mountain Time (MT) Online | September 12, 2024 | $595.00 + tax |
| Eastern Time (ET) Online | November 07, 2024 | $595.00 + tax |
Most of us have to write reports of some kind, be it as the result of an investigation or a similar process. Report writing can be a bit of a challenge sometimes. Worry not. This course is designed for investigators, inspectors, auditors, analysts, complaint handlers, lawyers, human resources professionals and anyone else who has to put pen to paper. It is focused on writing clear and concise reports – and making the entire report writing process as simple and as painless as possible.
Accreditations:
Law Society of Ontario
- 10 minutes Professionalism
- 30 minutes Equality and Inclusion Professionalism
Law Society of British Columbia
- 6.50 hours of continuing professional development
Institute of Internal Auditors (IAA)
- 6 hours
Assessing Credibility
| Central Time (CT) Online | May 06, 2024 | $595.00 + tax |
| Central Time (CT) Online | November 08, 2024 | $595.00 + tax |
This is a one-day course that introduces participants to the legal concept of credibility and the practice of assessing credibility in workplace investigations.
Credibility is a tricky concept. There are general legal principles we use to govern how we assess credibility but believing one person over another can often feel like a coin-toss. Or you might believe one person over another based on a “gut feeling” that may be affected by unconscious bias. Even though assessing credibility is a challenging task, it is something that investigators must do in almost every investigation. Mistakes in how investigators come to conclusions about credibility may risk the investigation finding being overturned or may lead to a decision that the investigation itself was inadequate.
In this course we will help you understand what credibility means and get you comfortable with assessing credibility in a way that is legally defensible. Here’s what you’ll learn how to do:
- Identify the fundamental elements the legal concept of credibility
- Recognize the distinction between “the truth” and making findings of fact
- Ask questions to help you assess a participant’s credibility
- Determine when a credibility assessment is and is not necessary
- Understand the harm that accompanies a declaration that someone is not credible
- Review legal cases involving credibility assessments in investigations
- Draft meaningful and defensible credibility assessments in investigation reports
Investigations Training Suite
| Central Time (CT) Online | April 29, 30, May 1, 2, 3, 6, 2024 | $3300.00 + tax |
| Mountain Time (MT) Online | September 9, 10, 11, 12, 13, November 6, 2024 | $3300.00 + tax |
| Eastern Time (ET) Online | November 4, 5, 6, 7, 8, September 11, 2024 | $3300.00 + tax |
Interested in taking all the courses? The entire suite is available at a discounted rate, as follows. Contact us re further discounts for groups.
Who should attend?
The thousands of participants who have attended our courses are involved in all sorts of investigations, including:
- Workplace
- Regulatory / Compliance
- Professional Conduct
- Healthcare
- Child / Vulnerable person protection
- Audits
- Law enforcement
- Inspections
- Insurance
- Health and Safety
- Security / Loss Prevention
- Human Rights
- Ethics / Integrity
- Administrative Fairness / Ombudsman
Participants come from the private sector, government at all levels, academia, healthcare, regulators and compliance folks of all kinds and many other areas.
Check out the testimonials on our website to see the variety of people who have attended – and found the courses useful, relevant, practical and fun.