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Top quality training on how to conduct investigations, delivered by world-class experts
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Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.
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Interested in training tailored specifically to the type of investigations you do?
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Whether it is in the public sector, academia or private industry, conducting fair and thorough investigations is becoming increasingly important. Whatever the field, if fact-finding is not done properly or the investigative process is – or is perceived to be – unfair, the consequences can be calamitous, leaving the organization conducting the investigation exposed, with its credibility and reputation in tatters.

Botched investigations – especially botched workplace related investigations – inevitably cost time, money and disruption.

The Workplace Institute offers top-quality investigative courses and consulting delivered by experts. They are custom crafted to provide practical, case-based training for anyone involved in conducting investigations of any type, big or small.

Customized courses

Our team of world-class faculty have created and delivered customized investigation courses for almost a hundred organizations across Canada and overseas.

Upcoming Online Courses

Most of these are separate online one day courses that run from 9-4 in the time zone they are listed.

Take the courses in any time zone that suits you.

The exceptions are the Two day Internet course and the 5 half day PEACE course.

Investigations Suite
Central Time (CT) Online - Apr 29, 2024
Mountain Time (MT) Online - Sep 09, 2024
Eastern Time (ET) Online - Nov 04, 2024
How to Investigate: Fundamentals of Effective Fact-Finding
Central Time (CT) Online - Apr 29, 2024
Mountain Time (MT) Online - Sep 09, 2024
Eastern Time (ET) Online - Nov 04, 2024
Investigative Interviewing
Central Time (CT) Online - Apr 30, 2024
Mountain Time (MT) Online - Sep 10, 2024
Eastern Time (ET) Online - Nov 05, 2024
Report Writing for Investigators
Central Time (CT) Online - May 02, 2024
Mountain Time (MT) Online - Sep 12, 2024
Eastern Time (ET) Online - Nov 07, 2024
How to Use the Internet as an Investigative Tool: Two Days
Central Time (CT) Online - May 07, 2024
The P.E.A.C.E. Interview Framework
Central Time (CT) Online - May 03, 2024
Central Time (CT) Online - Nov 06, 2024
Five-Day P.E.A.C.E. Interviewing Course
Central Time (CT) Online - Nov 13, 2024
Assessing Credibility
Central Time (CT) Online - May 06, 2024
Central Time (CT) Online - Nov 08, 2024
Investigating Allegations of Harassment and Sexual Harassment in the Workplace
Central Time (CT) Online - May 01, 2024
Central Time (CT) Online - Sep 11, 2024
Workplace Restoration
Central Time (CT) Online - Sep 17, 2024
Investigating Discrimination in the Workplace
Central Time (CT) Online - Sep 13, 2024
Entrevue judiciaire
Eastern Time (ET) Online - Nov 12, 2024

Investigations Training

Participants have included:

  • investigators
  • human resources professionals
  • auditors,
  • compliance officers
  • regulators
  • inspectors
  • complaint handlers
  • lawyers
  • policy analysts
  • front-line managers and executives responsible for overseeing investigations
  • union officials
  • law enforcement
  • security/loss prevention experts
  • insurance adjusters
  • diversity and equity professionals
  • human rights officers and analysts

…and many others, from many other fields.

The courses have been created by a team of world-class experts who have delivered training across the globe to investigators, complaint handlers, human resources professionals, counsel, supervisors and others involved in investigations of any kind. The content is designed to give anyone involved in any aspect of an investigation or fact finding process the skills they need to conduct a high quality investigation. They are great for those who are newer to the field - and a brilliant refresher for the more experienced.

Interested in training tailored specifically to the type of investigations you do?  We have put together customised courses for many public and private sector agencies. Customized courses are created in close consultation with the client. They focus on specific areas that are of the greatest relevance to the type of fact-finding you do. Clients have included:

  • Exxon Mobil
  • Law Society of British Columbia,
  • Public Service Commission of Canada
  • Ontario College of Teachers
  • Office of the Correctional Investigator of Canada
  • Vancouver Coastal Health
  • Department of Labour and Advanced Education, Government of Nova Scotia
  • Languages Commissioner of Nunavut
  • Organization for Security and Cooperation in Europe (OSCE) 
  • RCMP Complaints Commission
  • Asia Pacific Forum
  • Office of the Public Guardian of Alberta
  • Service Canada, Special Investigations Unit 
  • Native Women's Association of Canada
  • Office of the Information Commissioner of Canada
  • BC Ministry of Health
  • Canada Border Services Agency, Human Resources Branch

…and lots of other agencies and organizations.

We have also developed a series of specialised courses on a variety of topics, including investigative interviewing, harassment and sexual harassment investigations, investigating in the healthcare world and report writing. They, like any other of our courses, can be delivered in-house, at your convenience.

The courses are a great refresher  for those who have been in the field for a while, as well as an excellent introduction to fact-finding for those with less experience.

See the testimonials page for feedback from participants!

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Testimonials

This was an amazing course and I would love to attend all others offered.

Geneologist
Metis Nation – Saskatchewan

The instructor was great. Enjoyed how he referred to real life cases. Made me understand more.

Office of the Information Commissioner

Very well presented.


Inspector, Canadian Food Inspection Agency

Excellent

Auditor. RCMP

Good course. I appreciated the flexibility of the trainer to focus on areas of interest to the audience.

Senior Diversity Advisor
Husky Energy

Gareth Jones is a very dynamic, well-informed presenter

Clinic Supervisor
U of A Hospital

Informative, clear and concise

Management Services Officer, City of Toronto

Good course and excellent instructor

Senior Policy Advisor
Human Resources and Skills Development Canada

All government investigators should take this training as to the baseline of good interviewing. Very thorough, very useful.

Investigator
Directorate of Special Examinations and Inquiries. Department of National Defence

It will all be useful

HR Specialist
Epcor Utilities Inc

Very useful

Unit Manager Medicine
AHS

I found all the topics useful

Investigator
Saskatchewan Association of Licensed Practical Nurses

I thoroughly enjoyed the facilitator's actual experiences from his investigations. It really put it in perspective

Office of the Information Commissioner

Useful refresher

Senior Human Rights Officer
Alberta Human Rights Commission

Great additional knowledge for my job

HR Advisor
Kidd Operations

Very good

Security Officer
Indian and Northern Affairs Canada

Very good. The interviewing component was very practical and I can use this and refer to material down the road.

PharmaCare Auditor, BC Ministry of Health

Great – thanks!!


Investigator, City of Toronto

Excellent delivery, interesting and relevant video clips and content

Resolution Manager
Aboriginal Affairs and Northern Development Canada

Great mix of principles and practice, with narrative and real life examples

Alternative Dispute Resolution expert, BC

Greatly enjoyed it. Excellent course – best interviewing course I have ever taken

Lead Investigator Occupational Health and Safety Government of Alberta

Excellent basic principles of conducting investigations

Senior Program Advisor
CBSA, Intelligence and Targeting Operations Directorate

Great day. Lots of good information.

Complaints Consultant
Alberta College of Teachers

Dynamic presentation. Great examples

Deputy Director
Department of Justice, Crimes against Humanity and War Crimes Section

Gareth was extremely engaging – captivating examples

Senior Human Resources Advisor
Infrastructure Canada

Stories re-enforced strategies. Well presented and easily understood

Executive Assistant Medical Affairs. AHS

Overall principles will be very useful

Senior Manager
Office of the Auditor General BC

Very interesting and would recommend highly. Enjoyed the examples

Staff member, Nova Scotia College of Pharmacists

Excellent. Practical. Applicable.

Ombudsman
Rogers Communications

Excellent healthcare scenario.

Emergency Department Unit Manager